The Age Of Artificial Intelligence: Americans Wary Of Impact On Daily Life, See Harm To Education, Benefits To Medical Advances, Quinnipiac University National Poll Finds; Americans Expect AI Will Cause Job Losses But Workers Don't Think Their Own Jobs Will Disappear
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As artificial intelligence rapidly changes the way we live and work, Americans have mixed feelings about how AI is affecting society and have conflicting views on AI's impact on the job market, but they are in sync when it comes to concerns about AI's impact on the youngest generation and think businesses and the government are not doing enough in their roles around the technology. These are among the findings in a Quinnipiac (KWIN-uh-pea-ack) University national poll of adults released today examining attitudes about artificial intelligence. The survey was conducted in collaboration with the Quinnipiac University School of Computing & Engineering and the Quinnipiac University School of Business.
HOW MUCH AMERICANS KNOW
Twelve percent of Americans feel they know a great deal about AI, 35 percent feel they know a good amount, 34 percent feel they know just some, and 17 percent feel they know hardly anything about AI.
There are big generation gaps in how much American adults feel they know:
- Gen Z (1997 - 2007): a great deal (17 percent), a good amount (50 percent), just some (20 percent), and hardly anything (10 percent);
- Millennials (1981 - 1996): a great deal (13 percent), a good amount (44 percent), just some (29 percent), and hardly anything (10 percent);
- Gen X (1965 - 1980): a great deal (16 percent), a good amount (28 percent), just some (42 percent), and hardly anything (14 percent);
- Baby Boomers (1946 - 1964): a great deal (5 percent), a good amount (28 percent), just some (42 percent), and hardly anything (25 percent);
- Silent Generation (1928 - 1945): a great deal (5 percent), a good amount (6 percent), just some (50 percent), and hardly anything (38 percent).
IMPACT
When it comes to their day-to-day life, a plurality of Americans (44 percent) think AI will do more harm than good, while 38 percent think AI will do more good than harm and 18 percent did not offer an opinion.
There is a stark divide when considering household income.
Among Americans with household incomes of more than $200,000 a year, 60 percent think AI will do more good than harm in their day-to-day life, while 30 percent think AI will do more harm than good.
Among Americans with household incomes of less than $50,000 a year, 59 percent think AI will do more harm than good in their day-to-day life, while 26 percent think AI will do more good than harm.
When it comes to education, more than half of Americans (54 percent) think AI will do more harm than good, while 32 percent think AI will do more good than harm and 15 percent did not offer an opinion.
When it comes to medical advances, 59 percent of Americans think AI will do more good than harm, while 24 percent think it will do more harm than good and 17 percent did not offer an opinion.
AI TASKS
Americans were asked whether they would be comfortable with an AI tool being used to:
- screen health insurance claims: 23 percent say yes, 71 percent say no, and 6 percent did not offer an opinion;
- screen loan applications by banks: 27 percent say yes, 67 percent say no, and 6 percent did not offer an opinion;
- screen job applications by companies: 30 percent say yes, 64 percent say no, and 6 percent did not offer an opinion;
- assist police in suspect identification such as facial recognition: 53 percent say yes, 42 percent say no, and 5 percent did not offer an opinion.
"Americans are wary of AI's impact on daily life. In classrooms, the concern only deepens. But the mood shifts when AI enters the hospital or the crime lab - most see promise in medical innovation and even support its role in identifying suspects. Yet beneath the surface, an economic divide emerges: lower-income Americans tend to view AI as a threat, while those with higher incomes see it as a benefit. The public isn't rejecting AI outright - they're drawing lines based on trust, lived experience, and who stands to gain or lose," said Chetan Jaiswal, Ph.D., Associate Professor of Computer Science, Quinnipiac University School of Computing & Engineering.
Tamilla Triantoro, Ph.D., Associate Professor of Business Analytics and Information Systems, Quinnipiac University School of Business added, "The public draws the line at AI influencing personal outcomes - jobs, loans, and healthcare. But they are more open to it in policing and facial recognition, possibly because it is seen as protecting society, not personal judgment."
USING AI
Roughly 4 in 10 Americans (41 percent) say they use AI tools such as ChatGPT, Google Gemini or Microsoft Copilot either very often (16 percent) or sometimes (25 percent), while 59 percent say they use AI tools either rarely (26 percent) or never (33 percent).
Adults indicate using AI tools for the following activities: researching topics they are curious about (37 percent), school or work projects (24 percent), writing emails (18 percent), analyzing data (17 percent), creating images (16 percent), and having conversations with AI (13 percent).
"These results show a need for further education not just about how AI can be used, but also about how it actually works. One big concern is the proportion of respondents who use AI for researching topics of interest, since Large Language Models such as ChatGPT, Google Gemini, or Microsoft CoPilot, are text generators, not search engines. These tools are not designed to judge whether or not the text they create is correct," said Brian C. O'Neill, Ph.D., Associate Professor of Computer Science, Quinnipiac University School of Computing & Engineering.
TRUST
When Americans were asked how much of the time they think they can trust the information generated by AI, 4 percent think almost all of the time, 18 percent think most of the time, 51 percent think only some of the time, and 24 percent think hardly ever.
"It's reassuring that a vast majority of Americans trust information generated by AI only some of the time or hardly ever, since it indicates that they have a healthy amount of skepticism when they use AI as a tool for research," added O'Neill.
Americans were asked whether they believe AI development is being led by people and organizations that represent their interests. Five percent believe they do represent their interests, while 37 percent believe they do not represent their interests, and a majority of Americans (54 percent) say they don’t know enough about it to say.
"One thing is clear: Americans are uncertain about the motivations behind the development of Generative AI. The tech industry needs to do more to demonstrate how they are ensuring that AI will be used for good, as well as what they are doing to avert the possible negative consequences of AI and mitigate its potential to perpetuate and exacerbate existing biases," added O'Neill.
TRANSPARENCY & REGULATION
Americans 73 - 13 percent think that businesses are not doing enough to be transparent about their use of AI and 14 percent did not offer an opinion.
Americans 69 - 15 percent think that the government is not doing enough to regulate the use of AI and 16 percent did not offer an opinion.
"Americans are calling out a major trust gap when it comes to AI. There's growing frustration with companies that keep their AI practices behind closed doors, and widespread doubt that government is stepping up to regulate the technology. The message from the public is unmistakable: the transparency isn't there. Without it, confidence in both business and government erodes fast in an AI-driven world," added Jaiswal.
THE WORKFORCE
A majority of Americans (56 percent) think advancements in AI are likely to lead to a decrease in the number of job opportunities for people, 24 percent think it will not make much of a difference, and 13 percent think it is likely to lead to an increase in the number of job opportunities for people.
Among Americans who are employed, 21 percent say they are either very concerned (6 percent) or somewhat concerned (15 percent) that artificial intelligence may make their jobs obsolete, while a vast majority (78 percent) say they are either not so concerned (22 percent) or not concerned at all (56 percent). This is essentially unchanged from Quinnipiac University's May 24, 2023 poll.
"Many Americans believe AI will lead to fewer jobs nationwide, yet most feel secure in their own positions. This highlights the Workforce Paradox - collective concern about automation exists, but so does individual confidence in job security," added Triantoro.
Among Americans who are employed, roughly 4 in 10 (39 percent) say they are learning new skills to be able to use AI to be more productive at work, while 61 percent say they are not.
There is a noticeable gap when it comes to education level.
More than half of employed Americans with a 4-year college degree (55 percent) say they are learning new skills to be able to use AI to be more productive at work, while just over a quarter of employed Americans without a 4-year college degree (27 percent) say they are learning new skills to be able to use AI to be more productive at work.
When employed Americans were asked how much of the time they would say they use AI tools to help them do their work, close to half (47 percent) say never, 25 percent say rarely, 20 percent say sometimes, and 7 percent say very often.
"The findings reveal a growing AI divide. Workers who are learning AI skills and using AI tools are more likely to have college degrees, white-collar jobs, and higher household incomes, indicating that AI adoption is not happening evenly across the workforce," added Triantoro.
YOUNG PEOPLE
More than 8 in 10 Americans (83 percent) are either very concerned (54 percent) or somewhat concerned (29 percent) that AI will diminish the ability of the youngest generation to think for themselves, while 15 percent are either not so concerned (7 percent) or not concerned at all (8 percent).
Women are among the most concerned, as 86 percent are either very concerned (58 percent) or somewhat concerned (28 percent), while 12 percent are either not so concerned (6 percent) or not concerned at all (6 percent).
Among men, 79 percent are either very concerned (49 percent) or somewhat concerned (30 percent), while 19 percent are either not so concerned (8 percent) or not concerned at all (11 percent).
Among Gen Z Americans, 83 percent are either very concerned (44 percent) or somewhat concerned (39 percent) that AI will diminish the ability of the youngest generation to think for themselves, while 14 percent are either not so concerned (9 percent) or not concerned at all (5 percent).
"This growing dependence - even addiction - on AI chatbots has sparked widespread alarm. Women, more than men, express deeper unease about what this means for the next generation's ability to think independently. For many, the question is no longer what AI can do - but what it might be undoing," added Jaiswal.
IMPACT ON POLITICS
Eighty-six percent of Americans are either very concerned (63 percent) or somewhat concerned (23 percent) about political leaders using AI to distribute fake or misleading information, while 12 percent are either not so concerned (5 percent) or not concerned at all (7 percent).
1,562 U.S. adults nationwide were surveyed from April 3rd - 7th with a margin of error of +/- 2.5 percentage points. The survey included 867 employed adults with a margin of error of +/- 3.3 percentage points.
The Quinnipiac University Poll, directed by Doug Schwartz, Ph.D. since 1994, conducts independent, non-partisan national and state polls on politics and issues. Surveys adhere to industry best practices and are based on probability-based samples using random digit dialing with live interviewers calling landlines and cell phones.
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Poll Questions
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Question 18. (Adults) You have probably heard of Artificial Intelligence or AI, technology that enables computers to complete tasks that humans typically do, such as creating text, images, and making decisions. How much do you feel you know about AI; a great deal, a good amount, just some, or hardly anything?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No A great deal 12% 10% 9% 15% 17% 8% 15% 11% A good amount 35 29 42 35 35 34 40 32 Just some 34 39 37 35 29 39 38 33 Hardly anything 17 20 11 13 17 17 7 23 DK/NA 2 1 1 2 2 2 1 2 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k A great deal 17% 13% 16% 5% 5% 9% 10% 10% 29% A good amount 50 44 28 28 6 35 35 40 33 Just some 20 29 42 42 50 29 38 44 30 Hardly anything 10 10 14 25 38 25 15 6 4 DK/NA 3 4 - 1 - 2 2 - 4 -
Question 19. (Adults) How much of the time do you think you can trust the information generated by AI; almost all of the time, most of the time, only some of the time, or hardly ever?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Almost all the time 4% 4% 2% 3% 7% 1% 2% 5% Most of the time 18 17 16 19 21 14 18 17 Some of the time 51 45 59 51 48 53 61 46 Hardly ever 24 29 20 24 22 26 16 29 DK/NA 4 5 3 2 2 5 3 4 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Almost all the time 7% 6% 4% 1% 3% 4% 2% 4% 9% Most of the time 23 22 18 11 6 16 17 17 29 Some of the time 43 54 51 53 45 43 53 59 51 Hardly ever 27 15 23 31 29 31 26 18 10 DK/NA 1 3 4 3 18 6 2 2 1 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Almost all the time 12% 4% 2% 1% 10% 2% 5% 2% Most of the time 27 24 14 6 33 21 16 9 Some of the time 46 55 59 34 48 61 55 42 Hardly ever 13 17 22 50 7 13 22 42 DK/NA 2 1 3 10 2 3 2 5 -
Question 20. (Adults) How much do you think your day-to-day life is currently impacted by AI; a lot, some, only a little, or not at all?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No A lot 21% 18% 22% 22% 21% 21% 19% 21% Some 32 24 42 32 28 36 40 28 Only a little 30 32 24 32 32 28 32 28 Not at all 14 19 8 13 16 11 7 18 DK/NA 4 7 4 2 4 4 3 5 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k A lot 24% 25% 22% 13% 11% 19% 17% 22% 29% Some 33 28 33 35 34 31 35 31 37 Only a little 27 37 31 26 21 28 31 37 25 Not at all 15 9 11 20 16 17 14 9 8 DK/NA 2 1 3 6 18 5 3 1 1 -
Question 21. (Adults) In thinking about AI tools such as ChatGPT, Google Gemini or Microsoft Copilot, how frequently would you say you use them; very often, sometimes, rarely, or never?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Very often 16% 13% 14% 19% 18% 13% 17% 15% Sometimes 25 19 28 25 23 26 28 22 Rarely 26 27 27 26 26 26 27 25 Never 33 40 30 30 32 34 27 37 DK/NA - - 1 - - - 1 - GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Very often 26% 19% 16% 8% 8% 10% 14% 15% 35% Sometimes 22 27 33 17 15 20 25 29 32 Rarely 30 28 23 26 19 28 28 27 19 Never 22 26 28 47 53 42 32 29 14 DK/NA - - - 1 5 - 1 - - -
Question 22. (Adults) Please tell me whether you have used AI tools for any of the following activities: researching topics you are curious about, writing emails, having conversations with AI, school or work projects, analyzing data, creating images. (Totals may add up to more than 100% because multiple responses were allowed) (Results based on total sample, only asked of respondents who did not choose Never use AI tools for q21. Respondents who chose Never use AI tools for q21 assigned to Never use.)
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Researching 37% 35% 36% 40% 40% 35% 44% 34% Writing emails 18 20 19 16 18 17 24 14 Conversations 13 9 11 13 16 9 13 12 School/work projects 24 22 27 23 26 22 30 19 Analyzing data 17 17 15 19 23 11 23 12 Creating images 16 15 18 17 20 13 17 15 Never use 33 40 30 30 32 34 27 37 SOMETHING ELSE(VOL) 3 3 3 4 4 2 3 3 DK/NA 11 10 11 10 9 12 8 13 GENERATION (YEAR BORN).................................................... HOUSEHOLD INCOME................. GenZ 1997-2007 Mllnl 1981-96 GenX 1965-80 Boomr 1946-64 Silent 1928-45 <50k 50-100k 100-200k >200k Researching 42% 43% 41% 30% 14% 28% 41% 43% 51% Writing emails 22 22 23 9 6 11 15 24 37 Conversations 23 17 11 4 3 8 13 13 22 School/work projects 38 29 29 9 3 16 20 28 42 Analyzing data 19 22 21 6 3 10 14 18 37 Creating images 29 22 20 4 1 15 18 17 27 Never use 22 26 28 47 53 42 32 29 14 SOMETHING ELSE(VOL) 2 5 2 3 4 2 4 2 6 DK/NA 9 8 9 12 24 13 9 8 5 KNOW ABOUT AI Q18........... USE AI Q21......... Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Researching 51% 43% 38% 15% 74% 56% 46% Writing emails 35 21 16 4 45 27 15 Conversations 28 13 10 4 37 17 9 School/work projects 40 32 18 7 61 35 20 Analyzing data 43 21 10 1 47 25 12 Creating images 36 22 12 2 40 25 15 Never use 18 22 35 61 - - - SOMETHING ELSE(VOL) 4 3 3 3 4 3 6 DK/NA 9 10 11 15 5 12 26 -
Question 23. (Adults) When it comes to - your day-to-day life, do you think AI will do more good than harm or do more harm than good?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Do more good 38% 36% 35% 42% 46% 30% 48% 32% Do more harm 44 46 50 41 37 51 36 48 DK/NA 18 18 15 17 17 19 16 19 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Do more good 47% 44% 40% 30% 23% 26% 36% 49% 60% Do more harm 42 40 42 51 43 59 46 37 30 DK/NA 11 16 18 19 34 16 19 14 10 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Do more good 58% 43% 35% 20% 74% 50% 28% 20% Do more harm 31 46 44 51 17 33 56 57 DK/NA 11 11 21 29 8 18 15 24 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Do more good 52% 29% 37% 43% Do more harm 36 54 51 41 DK/NA 12 17 12 16 -
Question 24. (Adults) When it comes to - education, do you think AI will do more good than harm or do more harm than good?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Do more good 32% 34% 27% 33% 38% 25% 34% 29% Do more harm 54 53 60 54 49 58 52 55 DK/NA 15 13 13 13 13 16 13 16 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Do more good 31% 34% 34% 30% 24% 28% 31% 35% 44% Do more harm 64 53 53 51 42 57 56 55 46 DK/NA 4 14 14 19 33 15 13 10 10 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Do more good 52% 32% 30% 18% 59% 38% 26% 18% Do more harm 40 58 54 53 33 50 62 60 DK/NA 8 9 15 29 7 12 12 22 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Do more good 38% 28% 29% 34% Do more harm 53 59 59 54 DK/NA 10 13 11 12 -
Question 25. (Adults) When it comes to - medical advances, do you think AI will do more good than harm or do more harm than good?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Do more good 59% 59% 58% 62% 68% 50% 66% 54% Do more harm 24 24 28 22 17 31 21 26 DK/NA 17 16 15 16 15 19 13 20 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Do more good 68% 62% 56% 58% 43% 48% 61% 68% 74% Do more harm 24 22 24 24 31 35 22 20 13 DK/NA 8 16 20 19 27 18 17 12 12 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Do more good 66% 61% 61% 42% 70% 67% 55% 50% Do more harm 18 27 22 29 14 19 30 28 DK/NA 15 12 17 29 16 14 15 21 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Do more good 68% 55% 55% 64% Do more harm 18 28 29 21 DK/NA 14 17 16 15 -
Question 26. (Adults) Do you think businesses are doing enough to be transparent about their use of AI, or not?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Enough 13% 13% 9% 14% 17% 9% 13% 12% No 73 69 81 75 70 76 74 73 DK/NA 14 17 11 11 13 15 12 14 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Yes/Enough 15% 20% 12% 8% 8% 12% 12% 10% 20% No 78 67 75 76 62 73 75 82 69 DK/NA 8 13 14 16 31 15 12 8 11 -
Question 27. (Adults) Do you think the government is doing enough to regulate the use of AI, or not?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Enough 15% 19% 8% 18% 19% 11% 14% 15% No 69 57 83 67 64 74 71 68 DK/NA 16 24 10 14 17 15 15 17 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Yes/Enough 23% 17% 14% 11% 6% 14% 15% 15% 18% No 67 73 70 69 61 69 74 72 65 DK/NA 10 11 16 20 33 16 10 13 16 -
Question 28. (Adults) Do you believe AI development is being led by people or organizations that represent your interests, do not represent your interests, or don't you know enough about it to say?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Represent 5% 8% 3% 5% 7% 4% 6% 5% Not represent 37 29 37 43 42 33 42 35 Don't know enough 54 59 58 48 48 59 48 56 DK/NA 4 4 2 5 4 4 4 4 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Represent 7% 5% 7% 3% 1% 3% 5% 7% 7% Not represent 36 46 40 30 21 37 36 46 40 Don't know enough 56 47 49 62 73 57 54 45 48 DK/NA 2 2 4 5 5 3 4 1 5 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Represent 15% 6% 3% 2% 19% 5% 2% 1% Not represent 50 46 31 22 31 37 40 39 Don't know enough 29 43 64 73 46 54 55 56 DK/NA 6 4 2 3 4 5 2 4 -
Question 29. (Adults) Would you be comfortable with an AI tool being used to screen - job applications by companies, or not?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Comfortable 30% 34% 23% 36% 35% 25% 35% 27% No 64 61 71 59 59 68 60 66 DK/NA 6 6 6 5 5 6 5 7 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Yes/Comfortable 36% 33% 32% 26% 21% 24% 32% 33% 44% No 62 63 64 65 62 69 61 66 54 DK/NA 2 4 4 9 16 7 6 1 2 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Yes/Comfortable 44% 32% 31% 17% 47% 40% 30% 16% No 54 65 63 68 48 57 66 75 DK/NA 2 3 6 15 5 3 4 9 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Yes/Comfortable 40% 28% 29% 34% No 57 68 68 62 DK/NA 3 4 3 4 -
Question 30. (Adults) Would you be comfortable with an AI tool being used to screen - loan applications by banks, or not?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Comfortable 27% 32% 20% 32% 34% 21% 35% 23% No 67 63 75 63 61 73 61 70 DK/NA 6 5 5 5 5 7 3 7 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Yes/Comfortable 26% 33% 29% 23% 23% 21% 28% 31% 43% No 70 64 65 72 61 74 65 66 54 DK/NA 4 4 6 5 17 5 6 3 3 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Yes/Comfortable 44% 29% 26% 17% 40% 33% 25% 20% No 51 68 69 71 51 64 71 74 DK/NA 5 4 6 12 9 4 4 7 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Yes/Comfortable 36% 28% 25% 33% No 60 66 70 63 DK/NA 4 5 5 5 -
Question 31. (Adults) Would you be comfortable with an AI tool being used to screen - health insurance claims, or not?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Comfortable 23% 30% 15% 24% 28% 18% 26% 21% No 71 64 80 71 66 76 69 72 DK/NA 6 6 5 5 7 5 5 7 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Yes/Comfortable 19% 28% 26% 20% 21% 15% 25% 25% 32% No 77 66 69 75 64 79 69 71 64 DK/NA 4 6 4 5 15 6 6 4 5 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Yes/Comfortable 37% 25% 20% 16% 37% 25% 23% 15% No 60 71 75 69 56 70 74 77 DK/NA 4 3 5 15 7 5 2 9 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Yes/Comfortable 31% 20% 25% 26% No 65 74 72 67 DK/NA 4 6 3 6 -
Question 32. (Adults) Would you be comfortable with an AI tool being used to assist police in suspect identification such as facial recognition, or not?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Comfortable 53% 66% 45% 53% 55% 51% 51% 54% No 42 30 49 42 42 41 42 42 DK/NA 5 3 7 5 3 7 7 4 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Yes/Comfortable 62% 46% 50% 58% 52% 51% 56% 52% 56% No 36 51 46 35 32 44 41 45 37 DK/NA 2 3 3 7 16 5 3 4 6 KNOW ABOUT AI Q18........... USE AI Q21................ Great Good Just Hardly Very Some- Rare- Deal Amnt Some Anythng Often times ly Never Yes/Comfortable 54% 52% 55% 52% 64% 56% 55% 44% No 44 45 39 40 31 40 41 49 DK/NA 2 4 7 8 5 4 4 7 -
Question 33. (Adults) Do you think advancements in AI are likely to lead to: a decrease in the number of job opportunities for people, an increase in the number of job opportunities for people, or do you think AI will not make much of a difference in the number of job opportunities for people?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Decrease 56% 51% 65% 57% 51% 61% 57% 56% Increase 13 14 10 14 13 12 13 12 No difference 24 29 19 23 29 20 25 23 DK/NA 7 6 7 6 7 8 5 8 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Decrease 61% 61% 56% 56% 33% 57% 57% 62% 48% Increase 15 10 14 11 19 13 12 11 14 No difference 20 24 26 24 30 23 24 23 33 DK/NA 4 5 4 9 18 7 7 4 5 EMPLOYED Q34.................... JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Decrease 58% 64% 63% 57% Increase 13 11 5 13 No difference 26 21 28 24 DK/NA 3 4 4 6 -
Question 34. (Adults) Are you employed in any capacity, or not?
ADULTS................................................. 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Employed 62% 62% 62% 63% 70% 54% 72% 56% No 37 37 38 36 29 45 27 43 DK/NA 1 1 - 2 1 1 1 1 -
Question 35. (If employed q34) How concerned are you that artificial intelligence may make your job obsolete; very concerned, somewhat concerned, not so concerned, or not concerned at all?
ADULTS - EMPLOYED Q34........................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Very concerned 6% 3% 7% 6% 5% 6% 6% 6% Somewhat concerned 15 13 24 12 11 21 19 13 Not so concerned 22 18 26 25 23 22 27 19 Not concerned at all 56 65 42 56 60 51 49 60 DK/NA 1 1 - 1 1 - - 1 GENERATION (YEAR BORN).................................... HOUSEHOLD INCOME................. GenZ 1997-2007 Mllnl 1981-96 GenX 1965-80 Boomr 1946-64 <50k 50-100k 100-200k >200k Very concerned 2% 7% 7% 6% 9% 5% 5% 5% Somewhat concerned 17 17 16 12 16 16 20 10 Not so concerned 21 27 23 18 19 22 27 24 Not concerned at all 60 49 53 64 55 56 49 60 DK/NA - - 2 1 1 1 - 1 JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Very concerned 6% 6% 4% 6% Somewhat concerned 19 14 16 15 Not so concerned 25 21 25 22 Not concerned at all 49 60 55 56 DK/NA - - - - -
Question 36. (If employed q34) Are you learning new skills to be able to use AI to be more productive at work, or not?
ADULTS - EMPLOYED Q34........................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Learning 39% 30% 37% 44% 42% 35% 55% 27% No 61 69 62 56 58 64 44 72 DK/NA 1 1 1 - - 1 1 1 GENERATION (YEAR BORN).................................... HOUSEHOLD INCOME................. GenZ 1997-2007 Mllnl 1981-96 GenX 1965-80 Boomr 1946-64 <50k 50-100k 100-200k >200k Yes/Learning 32% 44% 45% 23% 23% 30% 47% 59% No 67 55 54 76 77 69 52 41 DK/NA 1 - - 1 - 1 2 - JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Yes/Learning 55% 22% 39% 39% No 43 78 61 60 DK/NA 1 - - 1 -
Question 37. (If employed q34) How much of the time would you say you use AI tools to help you do your work; very often, sometimes, rarely or never? (Results based on total sample that responded employed for q34, only asked of respondents who did not choose Never use AI tools for q21. Employed respondents who chose Never use AI tools for q21 assigned to Never use.)
ADULTS - EMPLOYED Q34........................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Very often 7% 5% 4% 10% 9% 5% 9% 5% Sometimes 20 15 23 21 17 24 29 14 Rarely 25 25 30 20 26 24 26 25 Never 47 55 43 47 46 48 36 55 DK/NA 1 - - 1 1 - - 1 GENERATION (YEAR BORN).................................... HOUSEHOLD INCOME................. GenZ 1997-2007 Mllnl 1981-96 GenX 1965-80 Boomr 1946-64 <50k 50-100k 100-200k >200k Very often 6% 10% 5% 3% 5% 5% 4% 15% Sometimes 21 22 22 14 11 19 25 30 Rarely 28 22 29 20 26 22 28 27 Never 45 46 42 62 57 54 43 25 DK/NA - - 1 - - - - 3 JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Very often 10% 3% 9% 7% Sometimes 31 11 14 22 Rarely 27 25 24 25 Never 32 61 54 45 DK/NA 1 - - 1 -
Question 38. (If employed q34) Do you think your employer is using AI tools to monitor your work activity, or don't you think so?
ADULTS - EMPLOYED Q34........................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Yes/Monitor 21% 24% 17% 20% 21% 22% 18% 23% No 73 72 79 72 74 72 76 72 DK/NA 5 3 4 8 5 6 5 5 GENERATION (YEAR BORN).................................... HOUSEHOLD INCOME................. GenZ 1997-2007 Mllnl 1981-96 GenX 1965-80 Boomr 1946-64 <50k 50-100k 100-200k >200k Yes/Monitor 17% 27% 19% 15% 22% 20% 25% 15% No 80 67 75 80 73 75 70 80 DK/NA 3 5 6 5 6 5 5 5 JOB TYPE Q41 White Blue UNION HSHLD Collr Collr Yes No Yes/Monitor 22% 20% 29% 19% No 75 75 67 75 DK/NA 3 5 3 5 -
Question 39. (Adults) In thinking about AI's impact on the youngest generation, how concerned are you that AI will diminish their ability to think for themselves; very concerned, somewhat concerned, not so concerned, or not concerned at all?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Very concerned 54% 59% 53% 54% 49% 58% 54% 54% Somewhat concerned 29 26 33 28 30 28 33 27 Not so concerned 7 6 7 7 8 6 6 7 Not concerned at all 8 7 5 9 11 6 5 9 DK/NA 2 1 2 2 2 2 2 3 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Very concerned 44% 57% 57% 59% 41% 53% 56% 61% 51% Somewhat concerned 39 25 28 28 30 27 32 30 30 Not so concerned 9 5 7 4 9 8 5 4 8 Not concerned at all 5 12 9 6 8 9 7 5 11 DK/NA 2 2 - 2 12 4 1 - - -
Question 40. (Adults) How concerned are you about political leaders using AI to distribute fake or misleading information; very concerned, somewhat concerned, not so concerned, or not concerned at all?
ADULTS........................................................................................................ 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No Very concerned 63% 57% 77% 62% 59% 67% 67% 62% Somewhat concerned 23 25 17 26 23 23 22 23 Not so concerned 5 5 3 5 8 3 5 5 Not concerned at all 7 11 1 6 8 6 5 7 DK/NA 2 2 1 1 3 2 1 3 GENERATION (YEAR BORN)........................................... GenZ Mllnl GenX Boomr Silent HOUSEHOLD INCOME........................ 1997-2007 1981-1996 1965-1980 1946-1964 1928-1945 <50k 50-100k 100-200k >200k Very concerned 50% 62% 64% 75% 58% 67% 64% 65% 60% Somewhat concerned 33 25 24 15 22 18 27 24 25 Not so concerned 9 6 3 3 5 5 3 7 2 Not concerned at all 8 4 5 6 10 8 5 3 9 DK/NA - 3 4 2 6 2 1 2 3 -
Question 41. (If employed q34) Would you say your job is a white-collar job, a blue-collar job, or something else?
ADULTS................................................. EMPLOYED Q34........................................... 4 YR COLL DEG Tot Rep Dem Ind Men Wom Yes No White-collar 41% 39% 51% 41% 35% 50% 69% 22% Blue-collar 32 45 22 31 42 20 13 46 Something else 23 15 26 24 20 27 18 27 DK/NA 3 1 1 4 4 3 - 5